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  1. Jira Service Management Cloud
  2. JSDCLOUD-17214

If "&"(ampersand) is used in Assets text area field, CSV export convert the value as "&"

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      Issue Summary

      If "&"(ampersand) is used in Assets text area field, CSV export convert the value as "&".

      Attribute setting:

      Object having "&":

      Exported CSV:

      Steps to Reproduce

      1. Create object type attribute: Text area
      2. Set the value for text area attribute with "&" value
      3. Export objects
      4. Exported CSV shows the "&" as "&"

      Expected Results

      Exported file should show the "&" without conversion.

      Actual Results

      Object value "&" are converted as "&"

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. ExportedCSV.png
          23 kB
          R. Fujimura
        2. Object.png
          62 kB
          R. Fujimura
        3. Attribute.png
          125 kB
          R. Fujimura

              4edcac730574 Atul Arohi
              b6d0bc030f4a R. Fujimura
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                Created:
                Updated: