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  1. Jira Service Management Cloud
  2. JSDCLOUD-17214

If "&"(ampersand) is used in Assets text area field, CSV export convert the value as "&"

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      Issue Summary

      If "&"(ampersand) is used in Assets text area field, CSV export convert the value as "&".

      Attribute setting:

      Object having "&":

      Exported CSV:

      Steps to Reproduce

      1. Create object type attribute: Text area
      2. Set the value for text area attribute with "&" value
      3. Export objects
      4. Exported CSV shows the "&" as "&"

      Expected Results

      Exported file should show the "&" without conversion.

      Actual Results

      Object value "&" are converted as "&"

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Attribute.png
          Attribute.png
          125 kB
        2. ExportedCSV.png
          ExportedCSV.png
          23 kB
        3. Object.png
          Object.png
          62 kB

              4edcac730574 Atul Arohi
              b6d0bc030f4a R. Fujimura
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                Created:
                Updated: