Allow admins to customise JIRA Service Desk permission schemes

XMLWordPrintable

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Update as of 12 June 2015

      Hi everyone,
      We know the way permissions work in service desk projects is not optimal at the moment. This is something we are looking at. Thanks for your feedback!

      The JIRA Service Desk team

      We use a custom permission scheme for our Service Desk (as described here: https://confluence.atlassian.com/display/SERVICEDESK/Using+custom+permission+schemes). This means all agents see this message:

      This would just be a minor annoyance, except that Project Admins are able to click the error and "upgrade" the permission scheme:

      Is there a way to hide or dismiss this message?

        1. Screen Shot 2015-03-30 at 12.08.07 PM.png
          Screen Shot 2015-03-30 at 12.08.07 PM.png
          49 kB
        2. Screen Shot 2015-03-30 at 12.06.58 PM.png
          Screen Shot 2015-03-30 at 12.06.58 PM.png
          18 kB

            Assignee:
            Matthew McMahon (Inactive)
            Reporter:
            Lillian Ho
            Votes:
            8 Vote for this issue
            Watchers:
            11 Start watching this issue

              Created:
              Updated:
              Resolved: