There is a delay in syncing the linked issues on object view. It takes up to several minutes after the asset custom field is updated to update the linked issue section on object view.

XMLWordPrintable

    • 8
    • Severity 3 - Minor
    • 42

      Issue Summary

      Currently, when you select an object on asset custom field, it takes several minutes for it to appear on the Linked issues panel of the object view.

      Steps to Reproduce

      1. Create an object schema and an object type, then create an object.
      2. Create an Insight object field and configure it to show objects from the created object type.
      3. Create a request and select the created object in the Assets field.
      4. Open the object view for this object in Insight.

      Expected Results

      The Linked Issues panel will be updated quickly with the linked issue information.

      Actual Results

      It takes several minutes (up to 20) for the issue to show up on the Linked Issues panel.

      Workaround

      You can double-check the existing connected issues by using the aqlFunction() in your Jira advanced search to filter the issues that have a particular object selected in a field.

              Assignee:
              Vaibhav Mittal
              Reporter:
              Neha Mahajan
              Votes:
              16 Vote for this issue
              Watchers:
              24 Start watching this issue

                Created:
                Updated:
                Resolved: