Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1690

We would like to be able to administrate the number of notifications our users receive

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      JIRA Service Desk overrides the settings in “Notification Scheme” and sends an email to the Reporter when status changes to Resolved or to Closed. Our Service Desk users complain that they receive too many status changes emails.

      We would like to be able to administrate the number of notifications our users receive, which is not possible now. We need that Service Desk follows the rules that are defined in the Notification Scheme and they are not overwritten.

            Unassigned Unassigned
            aa37ff0e06e3 Cristina Drugan
            Votes:
            2 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: