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  1. Jira Service Management Cloud
  2. JSDCLOUD-16880

Ability to delete JSM Forms attachment without editing/reopening the Form

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      Problem

      Currently, it is not possible to delete attachments which are uploaded via JSM Forms without editing/reopening that particular JSM Form. It is required to edit the Form and then remove it from there. 

      Suggested Solution

      Allow a form attachment field to be managed similar to a Jira attachment field.

      Why This Is Important

      Deleting attachments in the forms will need reopening the forms and editing those. This can lead to data integrity and inaccuracy problems.

      Workaround

      Identify the attachment name uploaded via the JSM Form and then delete it from the Jira Attachment section.

              Unassigned Unassigned
              cf3a9e2a2246 Diptajeet Datta
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                Created:
                Updated: