Required custom fields donot show up in the automation dropdown for "Create work item with a request type" action

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      Issue Summary

      Required custom fields do not show up in the automation dropdown for "Create work item with a request type" action

      Steps to Reproduce

      1. Create a custom field of any type.
      2. Add that custom field to the request type in a JSM project
      3. Make the custom field as Required via the required checkbox

      Create an automation

      1. Choose the action: "Create work item with a request type" 
      2. Try selecting the required field from the dropdown 
      3. It doesn't show up
      4. If you remove the required checkbox, this work

      Expected Results

      Required custom field should be present in the dropdown

      Actual Results

      Required custom field are not showing in the dropdown

      Workaround

      Remove the required checkbox.

        1. JSDCLOUD-16807.mov
          46.34 MB
          Supraja Alleni
        2. Required Fields Update 🚀.mp4
          17.57 MB
          Seerat
        3. Required Fields Update 🚀-1.mp4
          17.57 MB
          Seerat
        4. Screen Recording 2025-05-30 at 8.57.11 AM.mov
          30.99 MB
          Harshita Goyal

              Assignee:
              Unassigned
              Reporter:
              Seerat
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                Created:
                Updated:
                Resolved: