Resolved work items are still showing in the Portal due to duplicate approval records

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Low
    • Component/s: Approvals
    • None
    • 2
    • Severity 3 - Minor

      Issue Summary

      When user approves an issue, it creates duplicate records where one of the has no "Complete Date". This causes a problem where these work items still showing up in the portal under "Waiting for my Approval" filter. This issue is intermittent and can happen to any work items

      Steps to Reproduce

      1. Create a project and configure the approval with "User picker" field
      2. Create a work item > fill the "User picker" field 
      3. Transition it to the status that has Approval
      4. Approve it

      Expected Results

      The work item is transitioned and it creates a single record.

      Actual Results

      It creates duplicate records in the database; causing the resolved work item still show up in Portal

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Adven (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: