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  1. Jira Service Management Cloud
  2. JSDCLOUD-16600

JSM Chat - Ability to "Reply" and "Upload attachment" simultaneously in Microsoft Teams.

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • JSM Chat
    • None
    • 1

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Current State:

      When updating a ticket on JSM Chat in Microsoft Teams after it has been created, 'Reply' and 'Upload attachment' are separate actions and cannot be performed simultaneously.

      Proposed Future State:

      I would like a feature that allows attaching files at the same time as replying.

        1. MS_teams_Assist.png
          MS_teams_Assist.png
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              Unassigned Unassigned
              38f0fdb790c2 K. Ariga
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                Created:
                Updated: