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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Approvals, Customer Portal - Help Center
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None
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4
When we have a reopen transition to approval in the workflow, it shows duplicate approvers in the portal every time we reopen and close the ticket.
Please find the screenshot below.


Can we have a feature to not duplicate these approvals and declutter the portal view? maybe by a dropdown feature in approval or something