Reopen transition to approval status in the workflow creates duplicate approvals in portal view

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      When we have a reopen transition to approval in the workflow, it shows duplicate approvers in the portal every time we reopen and close the ticket.
      Please find the screenshot below. 

      Can we have a feature to not duplicate these approvals and declutter the portal view? maybe by a dropdown feature in approval or something

       

        1. Screenshot 2025-05-06 at 10.41.15 PM.png
          133 kB
          Tanmay Tandon
        2. Screenshot 2025-05-06 at 10.42.04 PM.png
          495 kB
          Tanmay Tandon

            Assignee:
            Unassigned
            Reporter:
            Tanmay Tandon
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            2 Vote for this issue
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              Created:
              Updated: