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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Customer Portal - Request Details
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None
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1
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Severity 3 - Minor
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Warranty
Problem
When the user mouse over in the request creation time, the date time shown uses GMT timezone rather than the user's timezone preference.
Environment
Cloud
Steps to Reproduce
- Go to the JSM Help Center / Portal
- Create a new request
- Open the new request in the Portal
- Mouse over the date shown in the header.
- "<user> raised this on <date>"
Expected Results
Show the date time using the user's timezone preference.
Actual Results
The date time shown uses GMT+0
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available