Failed to load Opsgenie Team error while expanding assets objects custom field details on the issue view

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    • 4
    • Severity 3 - Minor
    • 1

      Issue Summary

      A Failed to load Opsgenie Team error message is thrown while expanding an assets object custom field details on the issue view.

      Steps to Reproduce

      1. Set up an assets objects custom field pointing to the Services object schema and select the Service Owners attribute on the Object attributes to display on issue view: option.
      2. Create a service and associate it to a team on Service Owners.
      3. Add this service as the value of your custom field on a request and try expanding its details.

      Expected Results

      All details of the object should be successfully loaded.

      Actual Results

      The Service Owners detail isn't retrieved and the error message pops up on the screen:

      Workaround

      Remove the Service Owners attribute from the Object attributes to display on issue view: option in the custom field configuration.

            Assignee:
            Naveen Karthick Baskaran
            Reporter:
            Vitor Maldonade
            Votes:
            5 Vote for this issue
            Watchers:
            14 Start watching this issue

              Created:
              Updated:
              Resolved: