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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Forms - Portal
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4
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Minor
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4
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Warranty
Issue Summary
Forms with an assets object field shows incorrect object icon on the customer portal for unlicensed users.
Steps to Reproduce
- Create a forms with an assets object field linked to your Jira assets object field.
- Add the forms to a request type.
- Go to the customer portal with an unlicensed account and try creating a request.
Expected Results
While filling the respective field you should be able to see its original icon:

Actual Results
We see a default gray icon for all objects:

Workaround
Remove the affected from your forms and add it directly to the request type.