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  1. Jira Service Management Cloud
  2. JSDCLOUD-16232

Assigning a request type to an incident has the Source field listed twice

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      Issue Summary

      When assigning a request type to an incident in a service project, the confirmation window displays all the fields that will be added to the project so that this functionality works as intended. However the fields listed there have a mistake, the Source field is listed twice.

      Steps to Reproduce

      1. enable incidents within a company managed JSM project
      2. Assign a request type to Incidents
      3. review the confirmation window to see what fields will be added to that service project

      Expected Results

      Each field that is expected to be added should be listed there (but only once each)

      Actual Results

      The 'service' field is listed twice in this dialog.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              aheinzer Andy Heinzer (Inactive)
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                Created:
                Updated:
                Resolved: