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Bug
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Resolution: Timed out
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Low
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Minor
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Issue Summary
When assigning a request type to an incident in a service project, the confirmation window displays all the fields that will be added to the project so that this functionality works as intended. However the fields listed there have a mistake, the Source field is listed twice.
Steps to Reproduce
- enable incidents within a company managed JSM project
- Assign a request type to Incidents
- review the confirmation window to see what fields will be added to that service project
Expected Results
Each field that is expected to be added should be listed there (but only once each)
Actual Results
The 'service' field is listed twice in this dialog.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- is related to
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JSDCLOUD-13036 Creating ITSM projects or Incident issue type can cause duplicate field names
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- Short Term Backlog
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