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Bug
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Resolution: Unresolved
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Low
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2
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Minor
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Warranty
Issue Summary
Prompt text entered in multibyte characters(using Japanese IME) for JSM Virtual Service Agent automatically gets sent
Steps to Reproduce
- Access JSM Virtual Service Agent screen and start typing in multibyte character such as Japanese.
- Enter multibyte text in prompt field such as "てすと"
- Select language conversion "テスト" and hit enter
- Verify the entered text "テスト" will be automatically get sent even though the enter was for language conversion.
Expected Results
Entered text remains as is converted. It should stay in the prompt field.
Actual Results
Entered text will be automatically gets sent to the Virtual Service Agent, and the Agent start forming its answer.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.
- is cloned from
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- Short Term Backlog
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- relates to
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- Short Term Backlog
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