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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Queues
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7
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Severity 3 - Minor
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16
Issue Summary
On opening an issue from queue view on left navigation pane, queue is moving back to project view instead of staying in queue view and we have to click again on the queue tab to view the queues.
Steps to Reproduce
- Navigate to JSM project > Queues > Select a queue and then an issue
- Issue will open, however, the left navigation pane moves to project view instead of staying in queue
Expected Results
Left navigation pane should stay at the queue view when selecting an issue
Actual Results
Left navigation page changes to project view when selecting an issue
Workaround
Agents will have to navigate back to queue view again.