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  1. Jira Service Management Cloud
  2. JSDCLOUD-15351

Need portal conversation link in virtual agent

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      Currently under conversation the Link column have the links only for slack conversation.

      Customers would like to have the link to all the conversation that were handled by the Virtual agent(both Portal and Teams conversation).

      Workaround

      Required, if there is no workaround please state:
      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              a5efd6340a5c Abishek . (Inactive)
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                Created:
                Updated: