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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Virtual Agent - Configuration UI
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None
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145
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37
Currently under conversation the Link column have the links only for slack conversation.
Customers would like to have the link to all the conversation that were handled by the Virtual agent(both Portal and Teams conversation).
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- relates to
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JSDCLOUD-14583 Store the Portal Virtual Agent Conversations
- Gathering Interest
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JSDCLOUD-15808 Conversation link or log for Widget interactions of the Virtual agent
- Gathering Interest