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  1. Jira Service Management Cloud
  2. JSDCLOUD-15243

Ability to schedule import from Data Manager to Assets

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      Problem

      Currently, the only way to transfer data from DM to Assets is through CSV.

      We have FR JSDCLOUD-14881  opened to allow for a native functionality to transfer Data, but besides that, there should be a Native solution to schedule the transfer of the data, or if not something that can be used through automation (webhook)

      Suggested Solution

      Once FR JSDCLOUD-14881 is implemented it should also have the ability to schedule imports.

            [JSDCLOUD-15243] Ability to schedule import from Data Manager to Assets

            Jesper Halden added a comment -

            I was very surprised to see this is not available in Cloud as it is in DC. This is a very basic functionality of assets and should have been prioritized long time ago. Basically moving to Cloud doesn't make much sense unless imports of "core data" to be used in software and service management projects is available. Please get this prioritized ASAP

            Jesper Halden added a comment - I was very surprised to see this is not available in Cloud as it is in DC. This is a very basic functionality of assets and should have been prioritized long time ago. Basically moving to Cloud doesn't make much sense unless imports of "core data" to be used in software and service management projects is available. Please get this prioritized ASAP

            Andrew Hewitson added a comment -

            Creating a scheduled task in Windows cannot be the final solution.  There needs to be a task scheduling function in Data Manager.

            Andrew Hewitson added a comment - Creating a scheduled task in Windows cannot be the final solution.  There needs to be a task scheduling function in Data Manager.

            Eric Vervoordeldonk added a comment -

            The data from Data Manager is already in the Jira Environment, please make it easy to directly import this in Assets without the need for downloading and uploading a file every time. 

            Eric Vervoordeldonk added a comment - The data from Data Manager is already in the Jira Environment, please make it easy to directly import this in Assets without the need for downloading and uploading a file every time. 

            Rodney Estrada added a comment -

            Scheduled imports would be great but ultimately automated bidirectional syncing when an asset is updated would be the most helpful. Example: Between Jamf and Assets.

             

            Thanks

            Rodney Estrada added a comment - Scheduled imports would be great but ultimately automated bidirectional syncing when an asset is updated would be the most helpful. Example: Between Jamf and Assets.   Thanks

            Miguel Ramon added a comment -

            Without this, this tool is not scalable!

            Miguel Ramon added a comment - Without this, this tool is not scalable!

            Samuel Brookshire added a comment -

            Webhook, API, and automation rules are critical to the long term success of this product in our environment. 

            Samuel Brookshire added a comment - Webhook, API, and automation rules are critical to the long term success of this product in our environment. 

            Andreas Krupp (catworkx) added a comment -

            This is the most basic requirement for scale and reliability. It would be sufficient if there would be a webhook exposed for each data source, that can be called by Jira Automation.

            Andreas Krupp (catworkx) added a comment - This is the most basic requirement for scale and reliability. It would be sufficient if there would be a webhook exposed for each data source, that can be called by Jira Automation.

              Unassigned Unassigned
              f42aa278f54c Diego Lopez
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                Created:
                Updated: