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  1. Jira Service Management Cloud
  2. JSDCLOUD-15124

Searching request forms in the Portal search sometimes will show duplicate entries

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      Issue Summary

      When performing a search within the Help Center, sometimes duplicate entries will appear under the Request Form section. For example:

      Steps to Reproduce

      1. Go to the Help Center and type a keyword related to an existing request type in the search bar.

      Expected Results

      The returned entries don't show any duplicates.

      Actual Results

      Some entries may show as duplicated

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              9454f07e6289 Rogelio Martinez Chavez
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                Created:
                Updated: