A4J Attachments: When copying Attachments, if the File Name has specific characters, the copy will fail.

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    • Minor

      Issue Summary

      When an Automation Rule creates an Issue and copies the Attachments, those Attachments show as Preview Unavailable on the newly created Issues due to the copy failing.

      Steps to Reproduce

      1. Create an Automation Rule that Creates an Issue and Copies Attachments to it from an already Created Issue.
      2. Run the Rule using an Issue that has Attachments that have specific characters in their name.

      The characters:

      • Two \ in a row
      • /
      • \"
      • :
      • ?
      • *
      • <
      • |
      • >
      • )
      • (

      Expected Results

      The copy will work and the attachments will be accessible on the newly created Issue.

      Actual Results

      The attachments will show as Preview Unavailable.

      Workaround

      Avoid Triggering the Rule on Issues that have Attachments with Names containing those Characters.

            Assignee:
            Makarand Gomashe
            Reporter:
            Payden Pringle (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: