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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Customer require to highligth part of request with different formatting.
      Users WON'T edit in wiki after using Confluence or Jira after Wiki Editor introduction.

      As work around could you enable at least Wiki Editor in Customer portal ?

      UPDATE: Thank you for your feedback. We are working on this capability right now and will keep you posted with updates.

      Sushant (Product Manager, Jira Service Management)

            [JSDCLOUD-1506] Use Jira Wiki Editor in Customer portal

            d0d1ba410583 are there any updates ? I saw your last comment stating that it was working for the description field. . . and it "kind of" works ? Users aren't able to add photos in-line though. We want to be able to switch between text and visual mode as well.

            St. Keimond added a comment - d0d1ba410583 are there any updates ? I saw your last comment stating that it was working for the description field. . . and it "kind of" works ? Users aren't able to add photos in-line though. We want to be able to switch between text and visual mode as well.

            Eli Devlin added a comment -

            Can we please have an update on this?

            Eli Devlin added a comment - Can we please have an update on this?

            Johnson Ip added a comment - - edited

            Hi,

            When I tested the wiki render for custom field today, it seems to had started working. Can you confirm that this is had been fixed, wont be rolled back and update the status accordingly?

            Johnson Ip added a comment - - edited Hi, When I tested the wiki render for custom field today, it seems to had started working. Can you confirm that this is had been fixed, wont be rolled back and update the status accordingly?

            Please help! When will this be available?

            Chris Chowaniec added a comment - Please help! When will this be available?

            Sam Philips added a comment - - edited

            Hi, will the wiki editor be available for JSM Forms / ProForma as well? 

            Sam Philips added a comment - - edited Hi, will the wiki editor be available for JSM Forms / ProForma as well? 

            So this is not working in Portal Forms

            Vincent Cheung added a comment - So this is not working in Portal Forms

            Johnson Ip added a comment - - edited

             

            Hi,

             

            I had found the 5 minute video contained in this link provides a good pointer to how to enable the Wiki Render for a specific project https://community.atlassian.com/t5/Jira-Core-Server-questions/Can-I-create-a-custom-field-like-the-Description-field/qaq-p/10050 

            however, it looks like the rich text editor in the portal view can not render tables unlike the agent view and if I define a table as the default value, this error message comes up:

            This editor does not support displaying this content: table

            Will the feature that allows portal users to add tables be added in at some stage?

            If so, is it weeks away, months away or years away?

            Johnson Ip added a comment - - edited   Hi,   I had found the 5 minute video contained in this link provides a good pointer to how to enable the Wiki Render for a specific project https://community.atlassian.com/t5/Jira-Core-Server-questions/Can-I-create-a-custom-field-like-the-Description-field/qaq-p/10050   however, it looks like the rich text editor in the portal view can not render tables unlike the agent view and if I define a table as the default value, this error message comes up: This editor does not support displaying this content: table Will the feature that allows portal users to add tables be added in at some stage? If so, is it weeks away, months away or years away?

            Sushant, how can we enable the rich text editor on paragraph fields in the portal form editor?

            James Paniagua added a comment - Sushant, how can we enable the rich text editor on paragraph fields in the portal form editor?

            Rich Text Editor does not appear in forms.  How can I enable Rick Text Editor on new format for forms? for clients as they submit a request via the Jira service desk?  
             

            Leeor Meirovitz added a comment - Rich Text Editor does not appear in forms.  How can I enable Rick Text Editor on new format for forms? for clients as they submit a request via the Jira service desk?     https://jira.atlassian.com/secure/AddComment!default.jspa?id=776416

            I checked in our Jira Software Cloud environment, Rich Text Editor appears in the old format of forms, but not new format of forms.  How can I enable Rick Text Editor on new format for forms? 

            Vincent Cheung added a comment - I checked in our Jira Software Cloud environment, Rich Text Editor appears in the old format of forms, but not new format of forms.  How can I enable Rick Text Editor on new format for forms? 

              d0d1ba410583 Sushant Koshy
              38583866d5da Luca Tanieli
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                Created:
                Updated: