-
Type:
Suggestion
-
Resolution: Timed out
-
Component/s: Knowledge Base & Confluence integration
-
1
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
When you create an issue in JSD, you have the option to raise a "KB", and it uses a template from Confluence to create it.
One of the variables there, is the $descriptionHtml, which pulls up the description from the ticket. It would be great to have a variable to pick up the comments like $commentHtml.
- is related to
-
JSDSERVER-1500 Have a variable in Confluence to pull up comments from JSD
- Closed