Service Desk queue list should indicate at a glance yellow or red if containing a yellow/red SLA issue

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      If one of my staff is looking at the queue view, they should have their eye drawn automatically to a queue with an issue 'about to breach' or 'has breached' (yellow or red) by having some indicator on the queue itself. Either a number highlighted separate to issue count that is 'amount of issues breached' or the whole queue to highlight yellow or red.

        1. queues_for_js_intenso_sla.png
          87 kB
          Katarzyna Pawlak
        2. queues_for_js_intenso_sla.png
          87 kB
          Katarzyna Pawlak

              Assignee:
              Rachel Crossman (Inactive)
              Reporter:
              Ryan Hastie
              Votes:
              14 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated:
                Resolved: