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Type: Suggestion
Resolution: Timed out
Component/s: Accounts Integration (Signup, Invite Team, Login, Logout, Reset Password, Profile)
Labels:

UIS:
1
Support reference count:
2
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

A customer would like to know how JIRA Service Desk authenticates as opposed to JIRA.

This is related to a 3rd party integration with Duo Security ( https://www.duosecurity.com/docs/jira )

At the moment, this integration works fine with JIRA but there are some issues with JIRA Service Desk.

I can't find any documentation related to Service Desk authenticates at the moment.

is related to

JSDSERVER-1498 JIRA Service Desk Authentication Documentation

relates to

JSDCLOUD-630 SSO integration with JIRA Service Management

JSDCLOUD-1025 Service Desk login does NOT respect use of custom Seraph Authenticator

JSDCLOUD-1244 Create a Crowd SSO authenticator that will allow Customers to be authenticated from the local directory