Ability to pre-populate customer URL with Assets Parameters

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      This is a feature request similar to JSDCLOUD-9270. It would be incredibly beneficial to have the ability to provide URL parameters to Assets Objects, allowing us to create prepopulated Asset URLs within Objects and their Attributes.

      This would enable our users to directly access these Assets through the Portal with a populated URL, streamlining their experience and making navigation much more intuitive. This feature would greatly enhance user convenience and efficiency.

      Example : https://<jira-base-url>/servicedesk/customer/portal/1/create/92?objectid=12324

      Currently it's available for the following custom fields:

      • text
      • textarea
      • date
      • duedate
      • datetime
      • checkbox
      • radio
      • labelpicker
      • select
      • multiselect
      • cascadingselect

      Other types of custom field are not supported.

            Assignee:
            Unassigned
            Reporter:
            Aslam K M
            Votes:
            18 Vote for this issue
            Watchers:
            15 Start watching this issue

              Created:
              Updated: