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  1. Jira Service Management Cloud
  2. JSDCLOUD-14594

Allow connection to multiple agent channels with one project

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • JSM Chat
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, JSM Chat can only have one agent channel per JSM project.

      This suggestion is to allow multiple agent channels to be connected to a single project, each distinguished by and connected to their own request types.

              Unassigned Unassigned
              c1ef07cf3875 Steph Conard (Inactive)
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                Created:
                Updated:
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