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  1. Jira Service Management Cloud
  2. JSDCLOUD-14546

Can't remove an email in a JSM project if it is set as the Reply-to Address

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Since the introduction of multiple email addresses in JSM projects:

      You need to have one email that will be the default 'Reply-to' address. The option to remove/delete that address will be grayed out until you select a different email as Reply-to:

      This causes some confusion. It would be good to have some kind of warning on the screen indicating that you can't remove an address that is set as the default Reply-to.
       

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          Wesley Nery

              Unassigned Unassigned
              57a44904b0a9 Wesley Nery
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                Created:
                Updated: