The priority field is not supported by the Virtual Agent's change request type and fields step

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      Issue Summary

      The priority field is not supported by the Virtual Agent's "change request type and fields" step

      This is reproducible on Data Center: (no)

      Steps to Reproduce

      1. Setup the virtual agent in the project;
      2. Create an intent;
      3. In the flow builder, add a step with "Change request type and fields" and add the following JSON: 
        {
          "priority" : {
            "id" : "1"
          }
        }
        
      4. In the Virtual Agent's Slack channel, use the previous intent to raise a request.

      Expected Results

      The request is created with the priority defined in the JSON

      Actual Results

      The request is created with the default priority.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Diego Borba (Inactive)
            Votes:
            4 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated: