Issue Summary

Mark down is not implemented correctly on multi line text fields when viewed from Slack.

The details are correctly visible on the Jira ticket.

Steps to Reproduce

1. Create a custom field of type "Text Field (multi-line)"
2. Add this field in the request form that is connected to receive requests via Slack
3. Try with sample text on the custom field created in Step 1
4. Then click on View button once ticket is created on Slack

Sample Text

Can you please check if the following users have access to Jira: 
Customer 1
Customer 2
Customer 3 Also check if the following user has confluence access :
Customer 2
Customer 5 

Expected Results

All the text input in the field is seen in the custom field.

Actual Results

Workaround

Use the default Description field to collect the details.