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  1. Jira Service Management Cloud
  2. JSDCLOUD-14404

Forms don't translate drop-down list hint text to the selected language in user profile

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      Issue Summary

      Forms don't translate drop-down list hint text (select....) to the selected language i.e. Korean in the user profile on the customer portal

      Steps to Reproduce

      1. Create a Form with a Dropdown field type 
      2. Set the language to "Korean" in the Account preferences for your account.
      3. Access the form from the customer portal or, access the form builder preview

      Expected Results

      All the fields including drop-down list hint text (select....) display as preferred language i.e. Korean.

      Actual Results

      The fields are translated but the drop-down list hint text (select....) isn't translated in the form.

      Workaround

      Go to the Forms >> Translate tab >> add ANY translation (you don't have to do the translation, just add a language), and then update the primary language to Korean.

              c903f7e42e75 Tyler Wang
              ccd19600178e Anchal Chopra
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                Created:
                Updated:
                Resolved: