Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-14196

Choosing Asset objects custom field on Jira Cloud for Excel add-in shows no field found error

XMLWordPrintable

    • 33
    • 8

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      While using the Jira Cloud for Excel add-in inside Microsoft Excel, when a user selects a field of Asset objects type to extract the data, the field values are shown as [no field found].

      Steps to Reproduce

      1. Create a Filter in Jira to search for issues.
      2. Name the Filter and save it.
      3. Open Microsoft Excel.
      4. Open the Jira Cloud for Excel add-in.
      5. Use the previously created Filter to collect issues in the Excel sheet.
      6. Select any Asset objects custom field in Jira Cloud for Excel add-in to extract data in an Excel sheet along with other fields like Issue key, Summary etc.

      Expected Results

      The Asset objects custom field will show values

      Actual Results

      All the fields of this type show [no field found] error.

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

              90325da67d46 Mohamed Hassan
              3033da771e98 Ashutosh Sharma
              Votes:
              13 Vote for this issue
              Watchers:
              17 Start watching this issue

                Created:
                Updated:
                Resolved: