Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1416

As an agent I want to edit the customer request type in the edit screen or transition screens.

    XMLWordPrintable

Details

    • 37
    • 1
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As an agent I want to edit the customer request type in the edit screen or transition screens.

      Right now it is only possible to change the customer request type directly in the issue details view.

      The customer request type field is not displayed in edit screens or transition screens.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              c6c298901cb9 STAGIL
              Votes:
              75 Vote for this issue
              Watchers:
              48 Start watching this issue

              Dates

                Created:
                Updated: