As an agent I want to edit the customer request type in the edit screen or transition screens.

XMLWordPrintable

    • 112
    • 27

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As an agent I want to edit the customer request type in the edit screen or transition screens.

      Right now it is only possible to change the customer request type directly in the issue details view.

      The customer request type field is not displayed in edit screens or transition screens.

              Assignee:
              Unassigned
              Reporter:
              STAGIL
              Votes:
              109 Vote for this issue
              Watchers:
              64 Start watching this issue

                Created:
                Updated: