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  1. Jira Service Management Cloud
  2. JSDCLOUD-1416

As an agent I want to edit the customer request type in the edit screen or transition screens.

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    • Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As an agent I want to edit the customer request type in the edit screen or transition screens.

      Right now it is only possible to change the customer request type directly in the issue details view.

      The customer request type field is not displayed in edit screens or transition screens.

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              Unassigned Unassigned
              c6c298901cb9 STAGIL
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                Updated: