As an agent I want to edit the customer request type in the edit screen.

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    • Type: Suggestion
    • Resolution: Low Engagement
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    • Component/s: Issue View
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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As an agent I want to edit the customer request type in the edit screen.

      Right now it is only possible to change the customer request type directly in the issue details view.

      The customer request type field is not displayed in edit screens.

            Assignee:
            Unassigned
            Reporter:
            STAGIL
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            2 Vote for this issue
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              Created:
              Updated:
              Resolved: