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  1. Jira Service Management Cloud
  2. JSDCLOUD-14151

Edit issue action doesn't handle fields with the same names in Additional fields

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      Issue Summary

      Edit issue action doesn't handle fields with the same names in Additional fields

      Steps to Reproduce

      • Create two custom fields with the same name and same type in two team-managed projects
      • Create a rule to edit the field with the “Edit Issue“ action Additional fields session. See the screenshot for config below.
      • Run the rule, the rule will fail with the error message “Additional fields contains invalid field(s) in 'update' or 'fields' section.“

      Expected Results

      Edit issue action should handle fields with the same names in Additional fields

      Actual Results

      There is a problem in automation with same name and same type (People) custom fields (Developer) in different Team Managed Projects and getting the error message "Additional fields contain an invalid field(s) in 'update' or 'fields' section."

      Workaround

      • After changing the name of the custom field from Developer to Developer - AT1, the Automation rule works successfully
      • Another Team Managed project with the same name custom field (Developer)and same type (People)

            Unassigned Unassigned
            4b1e33b923a4 Harpreet
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              Created:
              Updated:
              Resolved: