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  1. Jira Service Management Cloud
  2. JSDCLOUD-14025

Permission error when opening older issues from a JSM board

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
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      Issue Summary

      When you click "See older issues" on a JSM board, it will show a permission error.

      Steps to Reproduce

      1. On a project with the board feature enabled go to a status where you can click on See older issues:

      Expected Results

      The list of issues should open without any errors.

      Actual Results

      It will show an error like below:

      Workaround

      Click on "Return to search" on the "list view" mode or click on an issue in the "detail view" mode:

        1. image-2024-05-06-12-00-36-395.png
          104 kB
          Nataniel Rocha
        2. image-2024-05-06-12-02-00-791.png
          49 kB
          Nataniel Rocha
        3. image-2024-05-06-12-03-48-126.png
          82 kB
          Nataniel Rocha

              85988eef0248 Harry
              877ac19b0be8 Nataniel Rocha
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                Created:
                Updated:
                Resolved: