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  1. Jira Service Management Cloud
  2. JSDCLOUD-13757

Alert "Description" field doesn't render hyperlinks

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      Issue Summary

      When creating alerts that contain URLs in the description, the field won't display a clickable hyperlink.

      Steps to Reproduce

      1. Set up an API integration.
      2. Send an alert that contains a URL in the description. Example alert payload:
        {
          "message": "Alert message!",
          "description": "https://jira.atlassian.com"
        }

      Expected Results

      Previously in Opsgenie, the "Description" field rendered hyperlinks.

      Actual Results

      The "Description" field only shows the URL in plain text.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              carikan@atlassian.com Çağla Arıkan
              6866bc1ee70f Rodrigo Henrique (Inactive)
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                Created:
                Updated:
                Resolved: