Cannot set a CSM detail field value to empty when using CSV import

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    • 3
    • Minor

      Issue Summary

      When uploading a CSV to import organizations or customers, you cannot set a value to empty.

      Steps to Reproduce

      1. For an organization X, set a text detail field Y to “a”
      2. Download the CSV import template and add a row for org X, setting detail field Y to empty. (i.e. ,,,"",) will result in the same error
      3. Upload the CSV and wait for the import to complete

      Expected Results

      There are no errors and when viewing org Xs' details page, detail field Y is set to None

      Actual Results

      Row 2 errors out and when viewing org Xs' details page, detail field Y is still set to a

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

        1. image-2024-01-12-15-56-13-638.png
          45 kB
          Lilian Wang
        2. sample csv.csv
          0.0 kB
          Lilian Wang

            Assignee:
            Unassigned
            Reporter:
            Lilian Wang
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              Created:
              Updated:
              Resolved: