Details
-
Bug
-
Resolution: Fixed
-
Highest
-
None
Description
NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.
On certain forms, in various webapps, Ctrl+Enter is pretty common as a 'submit' shortcut. This included things likes Stash, github, tumblr, etc. It is always a surprise to see that in Service Desk, it deletes the comment one has just made (actually it simply seems to refresh the page). I know it is a tiny thing, but it is frustrating (I've lost comments many, many times in SD due to this). Perhaps there is an easy way to fix it?
I don't know why Ctrl+Enter refreshes the page instead of submitting - it doesn't match any kind of UI/UX expectation I've ever come across.
Attachments
Issue Links
- is duplicated by
-
JSDCLOUD-1871 Internal Comments posted with Ctrl+Enter discard the comment and silently close the form
- Closed
- is related to
-
JSDSERVER-1342 Ctrl+Enter clobbers unsubmitted issue comments.
- Closed
-
JSDCLOUD-1061 CTRL + <Enter> Windows shortcut doesn’t work for Internal Comments
- Closed
-
JSDCLOUD-1766 Ctrl+Enter does not submit comments in service desk ticket view
- Closed
- relates to
-
JSDCLOUD-1105 Crtl + J cause a form submit on JIRA comments
- Closed