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  1. Jira Service Management Cloud
  2. JSDCLOUD-13394

Ability to change default zoom level of attached PDF form in agent view

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    Description

      This issue was raised in the somewhat related ticket, JRACLOUD-76643 – Default image attachment size as thumbnail.

      Use case 1:
      We are using the Forms feature in Jira Service Management. Once a form is submitted, it gets attached to the ticket as a PDF.

      However, we have noticed that when viewing the attached PDF within the Jira agent view, it automatically zooms in between 300-400%. This behaviour seems unnecessary, default zoom level should be 100%-125% maximum. This way, if the form is not too long, all the content can be conveniently displayed on a single page.

      Currently users have to locate the zoom out button as the first step when opening the PDF.

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          is related to

          Suggestion - JRACLOUD-76643 Default image attachment size as thumbnail

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              Unassigned Unassigned
              23ef3e30d63c Anusha Rutnam
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                Created:
                Updated: