The JSDCLOUD-10905 is still open. Highly interested in this functionality.

*fixed the link to the issue

Hello!

I'll be closing this feature request now given Assets (formally Insight) is a feature available within JSM Premium. That said we are still hard at work on Assets and we are currently focusing on a number of key areas:

• Integrations and supporting development of integration apps on Marketplace.
• Increasing the number of objects that are able to be stored and queried.
• Supporting migrations from Assets in DC.
• A major UX overhaul that will harmonise Assets with the rest of JSM. 

We can't wait for you to see whats coming! As always please reach out to me for any questions for feedback.

Regards,

Justin King

Product Manager, Jira Service Management

Looking for timelines on when Asset/Insight in Jira Cloud will support Cloud providers (AWS, Azure, GCP)

I just wanted to share that there's another alternative to Insight if you were looking for an easy to use Asset Management app for Jira Cloud: Asset Management for Jira

Hola , estoy a favor de una gestión de activos, informes y además idealmente que se pueda vincular con Confluence ya que de esta manera sería mas visible revisar los CI desde una planilla vinculados a un sistema de gestión de assets 

Fairly new to Jira, and have been given the task of implementing Asset Management, I do like the Insight add on, however you can't get any reporting out of it.
Essentially i'm just wanting a basic report that shows me the Assets assigned to a particular user, so when a user leaves we can double check that we receive everything back.
It can also be used as a checklist for Deployment for a new user.

I see this is a fairly old Ticket... 5 years now... Just adding my vote and hoping for the best.

Cheers

Peter

I would like to vote for asset management too. I need something that includes network device discovery. It seems that no 3rd party product does this. Do you guys know it any of the before mentioned 3rd party AM supports API call in Jira Cloud so we can get data from an external network discovery tool imported automatically?

Thanks

/klaus

Let me note that our Better PDF Exporter is another Jira Cloud app that can be helpful in asset management use cases.

It fully supports Insight (object keys, names and attributes) already, and we're open to add support for other Asset Management solutions if there is interest. (We decided to support Insight only for now, because it is a magnitude more popular than other options.)

Although this video was recorded about the Jira Server version of the app, it can give you a quick summary of what to expect: https://www.youtube.com/watch?v=TAckVVekyiw

Hi everyone,

Thank you for your feedback on asset management. We understand asset management is critical to give the context you need to get to the bottom of problems and resolve issues more efficiently.

I wanted to provide an update to let you know that we’ve partnered with leading asset management vendors bring you these new apps and integrations to help you tie assets to requests:

• Insight Cloud is an enterprise CMDB built on top of Jira to track everything important to your organization – whether it's hardware, software, people, facilities, contracts, or any type of data.

• Reftab offers an easy-to-use solution that helps IT teams keep track of their equipment and software licenses.

• Snipe-IT is powerful open source asset management software that uncomplicates asset tracking so your team gets the information they need.

• EZOfficeInventory provides comprehensive asset tracking so your team can track, report, and manage the entire lifecycle of your assets, services, and users.

Thanks,

Amaresh

Not yet,they have some addIns which they dont even support,I tried Oomnitza,not that great!

Do you have any workaround to manage asset records in Jira cloud?

I know!Unable to render embedded object: File (They gave me the reference 3 months back too) not found.!

But still Jira service desk customer care are giving reference to the same ticket

h3 Jira Feature Request
Checking with our internal team, there is a feature request regarding this matter which it will add to JIRA some more possibilities regarding Asset management as we can see on the request below: * JSDCLOUD-1338: Asset Management

I'd advise you to take the time to vote on it to increase its popularity. In addition, more information about how Atlassian implements New Features can be found in this page. Our team is working hard to implement some more possibilities and a better way to integrate asset management using JIRA.h3. Jira Asset Management
Further digging on the topic of asset management using JIRA Service Desk. I've seen Atlassian blogs that suggest the possibility to use JIRA as your asset management tool, on our blog we have some tips on how to implement asset management using JIRA: * Jira for Asset Management: Overview

We also have an eBook that guides you through the steps needed: * JIRA Service Desk eBook - Guide to Asset Management.pdf

There's also an external blog that showcases the possibilities of utilizing Jira as an Asset Management tool: * Inventory Management with Jira

Please a have read through, hope the above helps with your query.
Best Regards,
Nirosan
See request details and updates for #JST-391357 - "How to maintain phone and computer inventory in Jira service desk"|

This ticket seems to have been created since 2015 and looks like not implemented yet!May be for next 3 years,it would be the same

Indeed, I saw multiple asset management plugins for server version but not for cloud version

We need to develop the asset management capabilities in the Jira for cloud version

Check with the vendor of https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.insight/server/overview

I think there is a cloud version on its way..

There needs to be a cloud based solution for asset tracking. 

https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.insight/server/overview

Insight plugin from Riada does exactly this.

I think Atlassian should mimic the OTRS::ITSM module features for example.
In my opinion, ITIL best practices should be taken into consideration for Jira Service Desk future development.
We would like to replace OTRS with Jira Service Desk but actually we can't for missing features like this one.
Maybe ITIL guidelines should be implemented into Jira even before Service Desk.

Maybe this can help?
http://blogs.atlassian.com/2014/03/jira-asset-management-overview/