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  1. Jira Service Management Data Center
  2. JSDSERVER-1338

Asset management

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a JIRA Service Desk user, I should be able to track my assets within JIRA Service Desk.

      I would like to be able to:

      -Track assets
      -Customize asset fields
      -Get asset reports
      -Map out relationships between assets
      -Print QR Codes

            [JSDSERVER-1338] Asset management

            Filip Håkansson added a comment -

            https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.insight/server/overview

            Filip Håkansson added a comment - https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.insight/server/overview

            Chris Whitten added a comment -

            Insight plugin from Riada does exactly this.

            Chris Whitten added a comment - Insight plugin from Riada does exactly this.

            Stefano Coletta added a comment -

            I think Atlassian should mimic the OTRS::ITSM module features for example.
            In my opinion, ITIL best practices should be taken into consideration for Jira Service Desk future development.
            We would like to replace OTRS with Jira Service Desk but actually we can't for missing features like this one.
            Maybe ITIL guidelines should be implemented into Jira even before Service Desk.

            Stefano Coletta added a comment - I think Atlassian should mimic the OTRS::ITSM module features for example. In my opinion, ITIL best practices should be taken into consideration for Jira Service Desk future development. We would like to replace OTRS with Jira Service Desk but actually we can't for missing features like this one. Maybe ITIL guidelines should be implemented into Jira even before Service Desk.

            Staale Jensen added a comment -

            Maybe this can help?
            http://blogs.atlassian.com/2014/03/jira-asset-management-overview/

            Staale Jensen added a comment - Maybe this can help? http://blogs.atlassian.com/2014/03/jira-asset-management-overview/

              Unassigned Unassigned
              cclark@atlassian.com Caroline Clark (Inactive)
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                Created:
                Updated:
                Resolved: