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  1. Jira Service Management Cloud
  2. JSDCLOUD-1320

Having multiple steps or tabs in Customer Portal when raising longer requests

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a user I don't want to scroll through long pages in order to fill out all mandatory fields / the information needed.

      I see two possible solutions :

      *Having Tabs (as in JIRA)
      *Multiple pages for one Request (Go to Step 2 ... Step 3... Click on Submit)

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          is duplicated by

          Suggestion - JSDCLOUD-622 Tab in Request Form

          • Closed

          Suggestion - JSDCLOUD-3580 To introduce tab for the fields in customer request portal

          • Closed
          is related to

          Suggestion - JSDSERVER-1320 Having multiple steps or tabs in Customer Portal when raising longer requests

          • Gathering Interest

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              d0d1ba410583 Sushant Koshy
              5cf55aabfbd9 Dennis
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                Created:
                Updated: