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Suggestion
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Resolution: Unresolved
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None
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0
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Issue Summary
Currently, Jira Forms Settings allows the ability to prevent, Jira Service Desk Team Members ( Agents ) From Re-opening a Form, however, it would be good t have the ability to prevent agents from submitting a form and have the option only for portal customer accounts to submit a form.
This can be helpful in scenario where we have created an automation rule and want only the forms submitted from portal to trigger the automation
Ability to restrict agents from Submitting/Creating Jira Forms
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Suggestion
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Resolution: Unresolved
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None
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0
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Issue Summary
Currently, Jira Forms Settings allows the ability to prevent, Jira Service Desk Team Members ( Agents ) From Re-opening a Form, however, it would be good t have the ability to prevent agents from submitting a form and have the option only for portal customer accounts to submit a form.
This can be helpful in scenario where we have created an automation rule and want only the forms submitted from portal to trigger the automation