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  1. Jira Service Management Cloud
  2. JSDCLOUD-13069

Ability to select more fields at emoji shotrcuts in JSM Chat/Assist

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • JSM Chat
    • None

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      Feature Request

      This is a request for the ability to select more field at emoji shortcuts in JSM Chat/Assist.
      Currently, we can set emoji in Chat settings as below.

      Project > Project setting > Chat > Emoji shotcuts
      when selecting "Set the field value", we can select a field. But we can't select some fields example "Reporter", "Assignee".
      It would be great if we could select "Assignee" or other fields in Jira issue field.

              Unassigned Unassigned
              38f0fdb790c2 K. Ariga
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