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  1. Jira Service Management Cloud
  2. JSDCLOUD-13044

Ability to add tables, info panel to Canned Responses

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Canned Responses
    • None
    • 49
    • 8

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition:

       Currently we cannot add tables, info panel and is missing the insert section.

      All these are available in the comment section as seen in the below screenshot and customers are requesting to have these options in the canned responses as well.

      Suggested Solution

      Add options just like the comment section above in the canned response section to add more granularity.

        1. image-2023-09-07-09-20-55-070.png
          22 kB
          Sushant Mulgaonkar

              Unassigned Unassigned
              a82b290bf431 Sushant Mulgaonkar (Inactive)
              Votes:
              76 Vote for this issue
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              41 Start watching this issue

                Created:
                Updated: