Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-12889

The email requests are failing with the error "You don't have permission to access this service project"

XMLWordPrintable

      Issue Summary

      The email requests are failing with the error "You don't have permission to access this service project" despite of the open project.

      Steps to Reproduce

      1. Cant reproduce Issue intermittently.

      Expected Results

      A portal customer account should be created and a new request too.

      Actual Results

      The email requests are failing with the error "You don't have permission to access this service project" despite of the open project.

       

      Workaround

      NA

        1. image-2023-07-25-12-39-04-215.png
          10 kB
          Iliyas Ahemad Siddiqui

              vtruong Vu 🎧
              edebb6d09bf4 Iliyas Ahemad Siddiqui
              Votes:
              6 Vote for this issue
              Watchers:
              21 Start watching this issue

                Created:
                Updated:
                Resolved: