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  1. Jira Service Management Cloud
  2. JSDCLOUD-12835

Ability to suppress/prevent emails being sent to specified users

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      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of JSDCLOUD-8379 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Bhaargavi Natarajan
      Jira Service Management Cloud team

      Hello Team!

      As an admin, I would like the ability to prevent emails being sent to some users without the need to switch all my notifications with Automation. 

      There are specific use cases for this:

      • Ticket is meant to be for tracking purposes only.
      • OOO
      • Ticket is of internal nature and we would like to keep user information as part of the reporter. 

      Thank you. 

       

              Unassigned Unassigned
              6dc80f229ede Angel Buendia
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