Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-12686

Forms: Can't copy numbers and special characters from exported PDF

    XMLWordPrintable

Details

    Description

      Issue Summary

      When copying numbers and special characters from a Forms PDF and placing it anywhere, we see the following unexpected characters:

      PDFexporttestSubmitted by user on   PM UTC First label ABC  @ Second Label $&  

      Similar bug ticket: JSDCLOUD-12047

      Steps to Reproduce

      1 - Export any Form containing numbers or special characters like "@", "#", "&", etc to PDF;

      2 - Open the PDF file and copy the information from it;

      3 - Open any text file editor and place the information.

      Expected Results

      The data should be pasted exactly as displayed on the PDF file.

      Actual Results

      The numbers and special characters were changed to some unusual characters.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        Issue Links

          Activity

            People

              c903f7e42e75 Tyler Wang
              rsilva@atlassian.com Rodrigo Silva
              Votes:
              7 Vote for this issue
              Watchers:
              13 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: