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  1. Jira Service Management Cloud
  2. JSDCLOUD-12645

Ability to skip the verify account email when a new verified domain internal customer send email to JSM email request

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      Problem Definition

      At the moment, when a new verified domain internal customer send email to JSM email request, the email will not immediately be processed and set to "Condition Pending" status for "Account verification required. There are no option to skip it.

      Suggested Solution

      It will be great to give the organization admin to skip the verification for Internal Customers. This will ensure all email processes from pending.

              Unassigned Unassigned
              nroslan Atiqah Roslan
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                Created:
                Updated: